Prestar atendimento aos clientes no pré e pós-vendas, a fim de garantir satisfação.
Prestar atendimento aos clientes por diversos canais (telefone, WhatsApp, mídias sociais e pessoalmente na loja).
Pesquisar, entender e personalizar viagem do cliente (seja para orçamento ou venda), informando produtos e promoções do período.
Acompanhar os desvios de metas de vendas do mês, conforme orientação do líder imediato.
Proceder à confirmação do embarque do cliente, apresentando relação de documentação necessária, posicionamento sobre os riscos de embarque sem a devida documentação, solicitando ciência ao mesmo, orientando sobre disponibilidades de materiais para a viagem, tais como voucher, passagens, entre outros.
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